The growing number of social media users and vast volume of posts
could provide valuable information about the sentiment toward different locations,
services as well as people. Recent advances in Big Data analytics and natural language processing often means to automatically calculate sentiment in these posts.
Sentiment analysis is challenging and computationally demanding task due to the
volume of data, misspelling, emoticons as well as abbreviations. While significant
work was directed toward the sentiment analysis of English text there is limited attention in literature toward the sentiment analytic of Chinese language. In this work
we propose method to identify the sentiment in Chinese social media posts and to
test our method we rely on posts sent by visitors of Great Barrier Reef by users
of most popular Chinese social media platform Sina Weibo. We elaborate process
of capturing of weibo posts, describe a creation of lexicon as well as develop and
explain algorithm for sentiment calculation. In case study, related to sentiment toward the different GBR destinations, we demonstrate that the proposed method is
effective in obtaining the information and is suitable to monitor visitors’ opinion.