In-house software development is a critical phenomenon for the production of efficient and effective
software in generating requisite job output. A few studies have devoted efforts towards establishing the
impact of in-house software development on software. Therefore, this paper is an effort towards
establishing the impact of in-house software development practices on system usability. In pursuit of this
paper, a sample of a sample size of 169, at 95% confidence level, with margin error of 5% was drawn from
bold software users, i.e. 300 employees who used the all software including those dealing with the main
stream activities. A total of 102 respondents actually responded to the questionnaires. The Online Sample
Calculator was used to draw the sample. Quantitative data were collected using semi-structured
questionnaires and processed using the SPSS. Descriptive statistics were applied in the analysis. Findings
of the study indicate that software development practices, specifically usability test and user involvement in
software designing and development had an impact on determining software usability for in-house
software. The paper concludes that software development practices shape the design of the software; hence
influence usability of the software produced. Recommended is therefore that software usability test and
user involvement in software designing and development be promoted for effective software production.